Privacy Policy

Policy

Our Commitment To Privacy

Your right to privacy is very important. Air Rifle USA.com recognizes that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with better service. That’s why we have put a policy in place to protect your personal information.

The Information We Collect

In general, when you visit our Web site and access information you remain anonymous. However, we collect personal information for two reasons:

1. Ordering Products

When ordering a product from Air Rifle USA.com, we request shipping information, such as your name, street address, email address, and telephone number. This information will remain confidential and will only be used to ship you your product. We also request billing information, however you may choose whether to submit your billing information (credit card number, etc.) over the Internet. If you choose not to submit billing information online you may submit credit card information via postal mail or fax or a personal check via postal mail. However, this process may take longer to receive your product(s). Your billing information will remain confidential and will only be used to process your request.

2. Submitting Feedback

If you have a question or concern, you may submit feedback via our Contact Us page. We request your name and email address in order to respond to your comments. This information will not be shared with third parties or used for other purposes.

Our Commitment to Data Security
If you choose to submit your billing information online, we have put in place appropriate physical and electronically procedures to safeguard and secure the information we collect online.
Exchange / Refund Warranty Policy
For a more prompt exchange/refund, PLEASE keep your invoice.
No Unauthorized Returns – No C.O.D.’s Accepted For Return Shipping
Our goal is complete customer satisfaction.  If it is necessary to return merchandise for an exchange or refund, Please make sure the merchandise you are returning meets the following conditions:
  • Any product that has been altered or customized from its original condition IS NOT RETURNABLE!   If the product you have ordered does not meet your needs please call us and arrange a return or exchange before altering or customizing it.  After 30 days from date of purchase please refer all warranty problems to the manufacturer ( call us and we will give you the address and telephone No. of the Company).
  • Please return the merchandise in its original packaging with all included instruction manuals, etc.
  • For a complete credit or refund please return to Air Rifle USA within 10 days of original shipping date.
  • Your must include a copy of the invoice with your returned merchandise and enclose a brief letter of explanation to receive a complete refund.
  • All returns must be shipped prepaid
  • Air Rifle USA reserves the right to charge a 10% restocking fee on any returned merchandise.
  • If the merchandise you wish to receive is out of stock, a refund/credit will be issued promptly. All returns for refund paid for with a credit card will receive a credit back to  the credit card account to which it was charged.